Hey guys! I recently submitted my Clue Contest entry and made the mistake of putting my share link instead of the portal link into the google form 
I contacted episode support and someone replied within a couple of hours, asked me for the information they needed and then said they would need to forward to request to someone else but this was 2 days ago and I haven’t heard anything since 
I’m just wondering if this is normal or if any of you guys have ever experienced this, the deadline is nearing and I’m afraid my request might get overlooked before deadine!
I also need opinions on what I should do, I made another support ticked but it got ignored and merged into the original one, and still didn’t get solved 
Thanks for reading!
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try re-submitting the form?
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It says on the forum post to submit a ticket but I could try I guess?
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I don’t think you should worry, if they told you they forwarded it to someone else and your new ticket got merged into this one, they are surely working on this. I also have a ticket that they forwarded to the IT team, and I know from experience that these things might take some time to get resolved if many people are involved from different departments.
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I wouldn’t normally fret like this is just that the deadline is awfully close 
I’m worried sick haha!
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I can imagine, but since they know it’s for the contest, I’m sure they will reply to you soon 
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Thanks girl! Still can’t help feeling anxious and frustrated though hahah 
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Don’t feel anxious! Everything’ll be fine!! 
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Moved to Episode Fan Community since this is related to Episode. And like @Annieways say, they’re working on it. 
Hopefully they’ll get back to you in a few days.
Make sure to check out our Forum Tutorial for more info about where to correctly create topics, and feel to PM me if there are any questions. 
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