Episode won't let me log in! (IPhone 5s)

I have an Iphone 5s and when I’m trying to log in it’s saying Log in Error // Oops, something wrong. Please try it again. I’m trying to log in since a very long time, I’ve submitted the ticket but still I can’t log in.

Help please.

@Jeremy @Sydney_H

If you’ve already submitted the ticket, you’ll need to wait for them to respond. :smiley:

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Aw, I’m sorry to hear that. Have you tried uninstalling the app and reinstalling it? It happened to me, as well. Just make sure to have your Backup Username and Password, in case it deletes anything. It should work. :slight_smile:

I did everything. :frowning:

It didn’t work still? I think it’s because you have an older Phone than me. I have the 6, and I got it to work using my method. Like @Sydney_H says, you’ll have to wait until Episode Support replies back.

But, when I was experiencing the issue…they told me because of “Connection Problems.” I know, it doesn’t help. But, you might get a response like that.

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