I had episode on my old iPad but it kept crashing and running slow. So upgraded to a new phone and it keeps telling me that it’s on another platform or something like that. Please help me I am writing a story and I need my phone to test it out and do spot placement. Does this mean I have to start all over? D: ;-;
Can you post a screenshot?
Maybe you need to log out of episode on your ipad
I did and it still did that. :c
Sorry to hear that!
Can file a support ticket here:
And to locate your Support ID, check out:
Hope everything works out!