Episode won't load

Episode won’t load on my phone. Help please.

Hello @mirdibirdi, this is Sydney the Moderator and we welcome you to the Episode Forums!

This topic has been moved from Creator’s Corner to Report a Bug Mobile App Bug. If you’re having issues with the mobile app, submit a help ticket and our support team will be more than happy to help you!

If you have any questions, feel free to PM me and make sure to check out our Forum Tutorial for more info about where to correctly create topics. :wink:

Thanks for reading and have a good day :sunglasses:

How do you get a support #

@mirdibirdi The Support ID is on the mobile app, so you won’t be able to access it. However, if you put 6 question marks (?) in the Support ID box, that should work. :wink:

Please help it’s happening to me too!!!