I’ve got a new phone as my old one broke. I cant swap progress over using my Gmail like I usually can. It keeps saying game state on another platform. I’m going from android to android so I cant see the issue. I’ve submitted two tickets now and nothing has been resolved. Could someone get back to me with a resolution.
I am sorry to hear this is happening. The team is pretty busy with tickets and image approvals so it is best to be patient when waiting for them to respond.
P.S. Creating two tickets about the same issue will almost guarantee your original ticket get’s addressed later than it normally would have.
I understand they’re incredibly busy and I’m fine to wait my turn. The only reason I submitted a second ticket was because I was left in limbo. A lady got back to me, asked what the issue was then radio silence. That was last week and I’m still unsure as to what’s happening. I honestly thought I’d been forgotten about.