Error Loading Episode Message

#1

We cannot play this Episode because required story information is missing. If this persists, visit http://pocketgems.com/support

How can I solve this? A friend of mine is trying to read my story in the mobile app and this message alert pops up. I checked out my story and everything is right and complete in the writer’s portal! Why is this happening?

#2

Your friend should submit a help ticket to the support team and let them know they’re having this issue. :smiley:

1 Like
#3

Ok, thank you very much!

1 Like
archived #4