In correlation with FANMAIL : Most Recent First / Up top (Within App)
I would absolute adore if authors had an option to ‘sticky’ fanmail to the top of the viewing list on the app. For example, instead of answering the same questions and over again, having the question with answered stickied to the top increases it’s likelyhood of being seen.
(I put this in portal features because the ‘sticky’ button would be ideally in the portal.)