I posted about this before, but just a reminder just Incase if any of you have experienced this:
So every time I go to preview my story on mobile, my character hair are like set to a default. And it’s not one that I’ve chosen.
But when I go to work on my story on the interactive site, it’s what I’ve chosen.
I filed a help ticket recently.
Wondering how long does it normally take for someone to get back to you!