From iPhone to android

How do I fix this?

@Sydney_H

2 Likes

Hi there @storiesbyanouk, this is Sydney the moderator. :smiley: You should submit a help ticket to the support team and ask for assistance. :wink:

1 Like

You can’t transfer it from iOS to Android nor Android to iOS

Here’s the article:

Me too ! Something wrong when i want to login

@lexlie is unfortunately right. I tried everything I could to take my account back when I switched over from Android to iPhone, but it’s useless.
The only option you have is to make a new account.

1 Like