From iPhone to android


How do I fix this?




Hi there @storiesbyanouk, this is Sydney the moderator. :smiley: You should submit a help ticket to the support team and ask for assistance. :wink:

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You can’t transfer it from iOS to Android nor Android to iOS

Here’s the article:


Me too ! Something wrong when i want to login


@leslie_giselle is unfortunately right. I tried everything I could to take my account back when I switched over from Android to iPhone, but it’s useless.
The only option you have is to make a new account.

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