Gems not returned

The new story “BLOOD LUST” was released earlier with 9 chapters. I played 5 episodes or so then and spent gems on the grey hair but when it is released again with 3 episodes, I am neither given back my gems nor the hairstyle.

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Send a support ticket to episode

https://episodesupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=114093965234

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What’s a support is?

I meant ID*

Go to settings on the app. It will be there under ‘support’ tab

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What she said. :wink:

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You had to finish the story and that’s when I got my gems back.