Glitch on my episode app when previewing my story

Why is it that it’s hard to preview my story from the app because it keeps glitching

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same here

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Is it your first story

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yeah i havent published yet tho

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Same here

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must be a glitch it’ll probably work in a few minutes

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imma try to restart my phone

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I tried that but it doesn’t work

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yeah its not working

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Hey there @_sienna, you may need to contact the support team via help ticket for help with this issue. :smiley:

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Are you sure you’re using the same email on the portal and phone?

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yes i am

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I have this problem for more than 5 months. Also sended the ticket. Episode tried to help, but result? None.