Glitch on my episode app when previewing my story

Its_all_spice · November 4, 2020, 7:50pm

Why is it that it’s hard to preview my story from the app because it keeps glitching

_sienna · November 4, 2020, 7:50pm

same here

Its_all_spice · November 4, 2020, 7:51pm

Is it your first story

_sienna · November 4, 2020, 7:51pm

yeah i havent published yet tho

Its_all_spice · November 4, 2020, 7:51pm

Same here

_sienna · November 4, 2020, 7:52pm

must be a glitch it’ll probably work in a few minutes

_sienna · November 4, 2020, 7:53pm

imma try to restart my phone

Its_all_spice · November 4, 2020, 7:53pm

I tried that but it doesn’t work

_sienna · November 4, 2020, 7:57pm

yeah its not working

Sydney_H · November 4, 2020, 8:51pm

Hey there @_sienna, you may need to contact the support team via help ticket for help with this issue.

Liz_Mar.episode · November 4, 2020, 9:02pm

Are you sure you’re using the same email on the portal and phone?

Its_all_spice · November 4, 2020, 9:12pm

yes i am

Hairycane · November 4, 2020, 10:32pm

I have this problem for more than 5 months. Also sended the ticket. Episode tried to help, but result? None.