HELP! GLITCH in the app

So I’m kinda having a mental break-down rn cause episode just to all my data out of the game! If episode can fix this bug I’ll be soooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo happy:sob::cry::cry::cry::cry::cry::cry::sob::sob::sob::sob::sob::sob::sob::sob::sob::sob::sob::sob::sob::sob::sob:

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Hey there @Rilee, I’d recommend submitting a help ticket to our support team, they’d be more than happy to help. :smiley:

Can’t even tell you how many times i’ve lost all my data and progress in stories :pleading_face:

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I have a tablet but i am unable to search stories on episode or login to my account. i think it is unfair that it wont work just because i dont have a β€œNew” device.

I just had this glitch did you get help with it it makes it so I can’t read anything without it resetting I have put a ticket in