Hello I have a episode account mobile and on the computer but when I try to log in it just logs me into a account not my own with only 23 dimonds and a default outfit
my friend was having the same issue, it was never resolved and she had to make a new account. Let me know if anyone helps you out!
That would be terrible to make a new account 
but did she make a new account and than logged into her old and it worked and really trying to fix this I would lose a lot of dimonds but thanks
She lost some diamonds and all her story progress too. I don’t know if she was able to re log in, im not sure if she tried
Well that sounds bad and sorry she had to go through it. 
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I’m sorry you’re going through it!
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Hey there @Marlee, you can ask the support team for help with your app account! Just shoot them a help ticket and they’d be more than happy to have a look. 
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Sorry but I just thought of this did your friend go to episode support team, or did she just create a new account?
it created a new account for her. Everytime she tried to log into her old account, it logged her into a brand new account with the name Lilah on it. her name is Isabelle. but her old account still exsisited, so she probably wasn’t hacked. it was the weirdest thing.
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Ok so,
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Refresh your phone and try again
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Re-install the game then try again
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Try submitting a help ticket!
https://episodesupport.zendesk.com/hc/en-us/requests/new
Don’t how to file a support ticket? check this!
I GOT MY account so thank to all of you who were concern 
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