Hello I have a episode account mobile and on the computer but when I try to log in it just logs me into a account not my own with only 23 dimonds and a default outfit
my friend was having the same issue, it was never resolved and she had to make a new account. Let me know if anyone helps you out!
That would be terrible to make a new account but did she make a new account and than logged into her old and it worked and really trying to fix this I would lose a lot of dimonds but thanks
She lost some diamonds and all her story progress too. I don’t know if she was able to re log in, im not sure if she tried
Well that sounds bad and sorry she had to go through it.
I’m sorry you’re going through it!
Sorry but I just thought of this did your friend go to episode support team, or did she just create a new account?
it created a new account for her. Everytime she tried to log into her old account, it logged her into a brand new account with the name Lilah on it. her name is Isabelle. but her old account still exsisited, so she probably wasn’t hacked. it was the weirdest thing.
Refresh your phone and try again
Re-install the game then try again
Try submitting a help ticket!
Don’t how to file a support ticket? check this!
I GOT MY account so thank to all of you who were concern