HELP: I Lost My Gems

So I use to have 116 gems on episode, I didn’t play episode for one day.
I go on episode the next day and I only have 6 gems left. I try closing the app still didn’t work, then I tried waiting a day to see what happens, still didn’t work.
And I know no one spent my gems because no one had my phone but me.
Also I didn’t read any stories.
Can someone please help or say if this is happening to you.

I think you might want to submit a ticket