HELP! Image keeps getting not approved

Hello, i was wondering why my image keeps getting not approved. There’s no watermark, and it’s an art that i pay for a commission by an artist. The concept is original by my idea. The art is been rejected twice AND weirdly, i use the same image for my story cover and it got APPROVED. Can someone tell me the problem??

@Sydney_H @Jeremy

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Uhm, I dont know about this was this made by you?

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No, it’s by an artist that i pay for a commission

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Email them, PM them, or tag them.

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Ok, Then u have the right to put that as your cover but not as your background?

Yes exactly

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How can i tag them?

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Heres what you type but without the slashes. @/Sydney_H @/Jeremy

Thank you!

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Yup!

Just send a support ticket to the support team and explain to them. You can send one here.

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Sorry @Aerylverse but there is nothing the forum team can do regarding this. Please follow the instructions that @xxLoveAaliyah provided you with above and the support team would be more than happy to help. Thanks and closed :lock: