Help me please.. cant login

please i need a help … when i tried to sign in to episode with a google … app showed me that: log in error, ooops something went wrong. Please fully exit episode, restart your device and try again … i did it but when i tried again it was there again … please help me i dont know what to do … (and sorry for my English im not from england) :frowning:

Can you maybe try again? Or wait a little and try again? :thinking:

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i can try… :cold_sweat:

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nothing has changed + when i tried to sign in with facebook there was … it appears you are trying to transfer an account between Android and iOS… i dont understand because it was so many years ago when i have episode on android …

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I’m sorry to hear it still doesn’t work. I’ve never had this problem, so you might have to ask someone else for help, but I’ sure the problem can be solved, so don’t worry.

I’m not sure if this is correct, but I think you can submit a ticket (if I’m not wrong).

Good luck!

thank you so much :heart:

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Hey there @barbaraM, please submit a help ticket to our support team, and they’d be happy to help! :smiley:

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