HELP ME Please! I am just so confused


#1

hey! I was s just wondering, I installed episode before and it was fun plus I could chose from so many stories and even create my own on my phone… now I installed it again and I have like twenty stories I can choose from and I cannot create any story on my phone… what happened? have I missed something?


#2

What phone do you have and also do you have the latest update?


#3

I guess so? and I have Huawei


#4

In the top left hand corner when you click the three lines does it not say create?


#5

no, there’s only option to go home or to settings…


#6

Can you send a screenshot?


#7


#8

Oh. Have you tried reinstalling?


#9

yeah, several times…


#10

I’m about to check if newest episode updates support Huawei/work on Huawei hold on


#11

okay, thanks


#12

Click settings, click help, click contact us, click new and explain your problem. They should be able to help quickly :slight_smile:


#13

okay, one more time, thanks :slight_smile:


#14

As in, within 3 business days? I got replied to in a day but idk


#15

haha, I’ll try that out and we’ll see then


#16

you need a laptop i thought the same i just got a laptop and this is some work im trying to figure it out! hope i was helpful


#17

Moved to Report a Bug Mobile App. Make sure to check out our Forum Tutorial for more info about where to correctly create topics. :wink:

I’m assuming you’ve already sent in a ticket to the support team, but if not, you can do so here. :wink: