Yes I sent a ticket to support. But… I’m bored! I have nothing to do if I don’t read - since my kids are occupying tv-s during the day.
So my problem is different then others have it - as far as I read this category’s threads. And I already followed all possible solutions to fix it, but doesn’t help.
What exactly is my problem? Well it affects some stories and not all. Mostly limelight I wonder why not inks?
When I open the app, progress of stories is shown the way it should be. But when I open stories, I’m send to beginning of chapter 1. Even if I start reading a story now, when I reopen the app I’m reading chapter 1 again. And no story has a replay option anymore.
I deleted app, restored my phone, reinstalled the app… same thing. I logged out - and went to use other apps on my phone meanwhile- when I opened the app again, I was automatically logged in.
Then I logged out and logged in with another profile - I named my profile, customized it and checked: recommended list was empty. Good. I checked my favorites- and there were all Jones favorites. Then I saw above there are also Jones’s gems and free passes. Then I checked settings - there were Jones’s Id and other info! Even though I was logged in with another account. Closed the app and after awhile I opened it again only to see I’m logged in as Jones and not as new account.
This in frustrating. Not able to read. Can you please notify anyone to help me urgently??