HELP, PLEASE! App issues

My app isn’t working after a new update. The screen is frozen and I don’t want to reinstall bc I’m afraid I lost my progress. My facebook account is linked on the app, so if I reinstall all my favs stories will be there?
I appreciate the help! Thank you very much!


yes! the favourites will stay in the app, even if you re-install :heart:

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Yep, don’t worry, I have reinstalled so many times , all my favourite stories saty their as it is except you have to sign again for Avatar profile, otherwise favourtites stories and you have read the stories stay their.

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Thank you so much!!! :heart::heart::heart:

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Moved to Report a Bug Mobile App. @Rayssa12 if you have any further issues after re-installation, you may need to contact the support team via help ticket

Make sure to check out our Forum Tutorial for more info about creating topics, and feel free to PM me if you’ve got questions. :wink:

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I got it! But thank you, anyway :blush::blush::blush:

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Hy, idk what to do but i have tried everything this waited for weeks to get it normal, reinstall but still i hv some glitch in using the app, whenever i open a story it keeps on LinkedIn ading for hours n doesn’t loads … please fix this

Before you reinstall, just screenshot your support ID in your app, just incase if it cause a same further problem :tipping_hand_woman:t2:

Try to send an email to Episode to see of they know what’s the problem.

I bought 15 tickets and I never got them but it took my money😭