There is a problem with my app. It keeps crashing and I can’t open it. I’ve tried entering a support ticket but I haven’t gotten any feedback.
Have you tried restarting or uninstalling?
I have restarted the phone, I’m too scared of losing my progress to uninstall
Did you make an account before to save your things?
I had a profile
Profiles don’t show up now
Do you have an Android?
yes
For some reason, there’s been a lot of issues with the Android version. I don’t know how to help because this seems like an issue that keeps popping up. The only thing I can suggest is submitting another ticket or try finding anybody else who has this problem.
Do you know anyone else who had this problem?
I don’t know anybody personally who has this problem, but there is people who have experienced frequent issues. It looks like people on this thread have the same issue.