I bought gems and they weren't added to the game

[Vinthya_Caeleste]

Hi all,

I bought some gems just now. They won’t show up in my episode app, however the money is gone from my bank account. What should I do now?

Thanks for the help in advance!

[bhav]

submit a help ticket! @Sydney_H or @Nick could give you the link

[Sydney_H]

@Vinthya_Caeleste please contact our support team via help ticket! They’d be more than happy to help with this issue.