I can’t hear the music from my story

Hi I can’t hear the music from my story

From script or from the app?

Both it seems like because when I preview it I didn’t hear anything

submit a ticket to the team.

https://pocketgems.zendesk.com/hc/en-us/requests/new

I did for the app one and she said there’s no sound settings in the app

thats weird. Like, when you are reading a story, that does have music/sound in it, it plays.

Did u check your script to see if there were any errors?

Have you played around with the volume in your script?

No errors

then submit another ticket I guess. :thinking:

I did maybe the app need to updated

Yes

if it does, yeah, try that.

I will

Now i can hear the music

k.

Yeah maybe it just needs a break or something

i guess

Yeah it’s actually because the headphones mode was stuck