I can’t hear the music from my story

Hi I can’t hear the music from my story

From script or from the app?

Both it seems like because when I preview it I didn’t hear anything

submit a ticket to the team.


I did for the app one and she said there’s no sound settings in the app

thats weird. Like, when you are reading a story, that does have music/sound in it, it plays.

Did u check your script to see if there were any errors?

Have you played around with the volume in your script?

No errors

then submit another ticket I guess. :thinking:

I did maybe the app need to updated


if it does, yeah, try that.

I will

Now i can hear the music


Yeah maybe it just needs a break or something

i guess

Yeah it’s actually because the headphones mode was stuck