September 18, 2018, 4:41pm
Hi I can’t see my characters in my story on mobile creator
Try putting update script
These might be useful to you.
I’m new to episodes, and I’ve only finished one and a half story… but I got so inspired to write my own!
Anyway, my problem is… My characters keep dissappearing COMPLETELY. out of the WHOLE story. not even able to select, my character selection is EMPTY. ahhh, I just want to write and write away… but 4/5 times when I open the app there are no characters to edit… sometimes I just write everything ready, and add the character later when they reappear again…
the first time I thought somethin…
I have made characters on my computer, but they aren’t showing up on the app. What do I do?
Every time I try to edit my story the characters aren’t there? I can still watch the story, but when I finish and try to click on the characters they disappear again!
Whenever I try to create a story, when I close it and open it again or add a new episode to it the characters disappear from my characters inventory, and also when I reopen an episode, I can only do something one time before It freezes or the characters disappear from the scene. PLEASE HELP.
Also, you should probably submit a
help ticket to the support team.
September 18, 2018, 4:55pm
Never mind it got fixed but next time I will look at them if it happens again
September 19, 2018, 1:28am
Sydney when I submit a ticket it also asked me for a url but I don’t know what it is actually didn’t ask me for a url
Could you explain this more clearly?
September 19, 2018, 1:21pm
Well when I went to submit a ticket last time it asked me for a url but I forgot that I can sign in so I didn’t need to use a url
Have you successfully submitted the ticket?
September 19, 2018, 1:24pm
Yeah and they sent me a email yesterday then they sent another email today and said this Hi,
Thanks for writing in. This is currently a known issue with Mobile Creator. I’ve gone ahead and passed the information you provided to our testers and developers to help them investigate this issue more thoroughly, which should be really helpful. We are really sorry for any confusion this has caused.
Good. Just wait for them to get back to you.
September 19, 2018, 1:27pm
Ok I will because they working on fixing the problem