I cannot write my story. Somebody help! :(

community

#1

Hey guys. I need help. It’s been 2 days since it started to become like this (see photo below)… I don’t know what to do and I cannot update my story. Please help me episode or other authors to fix this problem :frowning:


#2


I can’t even upload new backgrounds. :frowning:


#3

https://pocketgems.zendesk.com/hc/en-us/requests/new?mobile_site=true

You need to submit a support ticket .


#4

Okay thank yooou :two_hearts::two_hearts::two_hearts:


#5

@Ryan Need help :frowning:


#6

Hi! Were you able to submit a ticket at the link @PerplexedJam provided? If so, our support team will help you figure this out :slight_smile:


#7

Yep. I did submit already. :confounded: Thank you. How long will it take?


#8

Patience is a virtue :slight_smile:


#9

What does x y z and S mean?


#10

X is the size of the character or overlay
Y is the horizontal placement (x-axis)
Z is the vertical placement (y-axis)
S is time in seconds :wink:


#11

Okaay :two_hearts:


#12

That’s spot directing. I’ve made a simple guide for that very topic:

Hope it helps!


#13

Closing thread as the initial question has been resolved :v:t2:


#14