I can't access my stories online!


#1

Hi, I wondered if anyone could help me? At the moment when I try to access the website to work on one of my stories, the page turns up blank with just the bar at the top showing My Stories and the Art Catalog etc. What do I do? I can’t access my stories?!?!?!?!?!?!


#2

I would recommend signing out, restarting your computer or laptop and sign back in and try again. It usually works for me when I do that.


#3

Okay, thank you, I’ll try it now, will let you know if it works.


#4

Alright, take your time, girly.


#5

It’s not working, I clicked on my email address in the top corner but the box saying logout won’t appear.


#6

Hm, could you send a clear screenshot of the screen that pops up after your try to log out?


#7

This is what happens to the screen :slight_smile:


#8

Hi! If you submit a ticket to our support team they’ll be happy to help you out :slight_smile:


#9

Thank you Ryan, I’ve just submitted one :slight_smile:


#10

Great! Closing this thread then :slight_smile:


#11