I can't create characters!


When I go to create my characters, it just shows a blank white screen. I’ve restarted my computer a few times and nothing works!!! What do I do?!


It was fine yesterday…I don’t understand…


Hi! If you submit a ticket to our support team they’ll be happy to help you out :slight_smile:


try Google Chrome! :grin:


I have the exact same problem as you!
It’s really frustrating me. Especially as I need to get an update out ASAP!


I can’t get to characters also. What should I do?


I restarted my laptop and it worked! Try it


Which Laptop are you using?


I suggest clearing the cache.


ILoveToSing01231987 Thanks so much! I restarted my computer two times and tried everything else and it didn’t work but I did download Google Chrome and it worked immediately :grinning::+1:t4:


Your quite welcome glad to be of service and help for you! :sunglasses:


I don’t think I can restart my computer because it’s a desk top not a laptop