I can't hear sounds more than once

I don’t know if this has been discussed before, but have noticed that if the same sound effect is used multiple times in one episode, it will only play the first time and the other times I don’t hear anything. I found that closing and re-entering an episode, or starting a new episode, ‘resets’ it again. Any other people struggling with this? This only happens on stories in the app, not on the portal.

I’m an Android user by the way… I don’t know if that makes any difference.


Hey there @Linsee, please let the support team know about this issue via help ticket! :smiley:

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Hmm. I was testing this in the writers portal and got the phone_beep to play 6 times but when testing this on my Samsung, it only played the sound once. Completely ruined the effect I was going for.

Silly me, wasn’t using “sound off” between using the “sound phone_beep”. A big thank you to the helpdesk for sorting this out.