I cant open Episode😭

I know that you’ve heard this many times lol but it’s really annoying that I can’t open episode :triumph:
Error loading episod that’s all what I get😔 HELP

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Delete the app and then redownload it. Also welcome to the community!

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ok I’ll try :ok_woman: Thx :heart:

Yeah np! Hope it works!

Me too😆

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It didn’t work😢

Hi @Shemoo, this is Sydney the moderator. Welcome to the forum! :smiley: I’d recommend submitting a help ticket to the support team, they’d be happy to help. :grin:

Moved this to Report a Bug Mobile App. Make sure to check out our Forum Tutorial for more info about where to correctly create topics, and feel to PM me if there are any questions. :wink:

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Thanks alot​:pray::two_hearts: just one more thing :sweat_smile: how to submit a ticket?:sweat_smile:

Click on the “help ticket” link, and that should take you to the ticket submission page. :smiley:

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Thx :two_hearts:

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I can’t open episode too, i’m a new user, i tried uninstalling but it not works. I just download it 4 hours ago ugh, HELP

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I just waited a couple of weeks after using my data to open it and it started working again…don’t worry :+1: