I cant open Episode😭


#1

I know that you’ve heard this many times lol but it’s really annoying that I can’t open episode :triumph:
Error loading episod that’s all what I get😔 HELP


#2

Delete the app and then redownload it. Also welcome to the community!


#3

ok I’ll try :ok_woman: Thx :heart:


#4

Yeah np! Hope it works!


#5

Me too😆


#6

It didn’t work😢


#7

Hi @Shemoo, this is Sydney the moderator. Welcome to the forum! :smiley: I’d recommend submitting a help ticket to the support team, they’d be happy to help. :grin:

Moved this to Report a Bug Mobile App. Make sure to check out our Forum Tutorial for more info about where to correctly create topics, and feel to PM me if there are any questions. :wink:


#8

Thanks alot​:pray::two_hearts: just one more thing :sweat_smile: how to submit a ticket?:sweat_smile:


#9

Click on the “help ticket” link, and that should take you to the ticket submission page. :smiley:


#10

Thx :two_hearts: