I can't read any story

I need help every time I try to read a story it’s always say this

I’ve deleted it and reinstalled it still the same thing happening I even did my data back over because I through that was the problem it was not I turned my phone off and turned it back on still nothing I even submitted a ticket twice haven heard anything back from them and that was Monday so can someone please help me I really love this game and I hate that I can’t read any stories