I have a problem, I need help!

anon75579664 · March 23, 2020, 6:42pm

Hello !
Umm… I don’t know from where to start…
• Everytime when I wanna do a r4r with someone, I cant open their story link.

As you see up above, that’s the first step to open the story…I press it and IS NOT OPEN

•I even tried to search for the author name, so I can acces their story and I cant since the new update with removing people’s user profiles.

IMPORTANT TO MENTION THAT, WHEN I TRY TO READ A STORY FROM MY BF’S PHONE, IS COMPLETELY WORKING.
SECOND MENTION…His phone is samsung galaxy s9 and mine is Samsung galaxy s10 …do you think that’s because of the phone and the version of the android ?

Bithi · March 23, 2020, 6:44pm

Link doesn’t work on some devices from last update. It doesn’t work on my device too.

anon75579664 · March 23, 2020, 6:46pm

Damn …

Bithi · March 23, 2020, 6:47pm

And my phone is Samsung S10, I guess that makes some sense.

Minimayday · March 23, 2020, 6:48pm

sometimes you have to click read after install and then it asks you if you want to open it in episode? That’s what it does with me.

anon75579664 · March 23, 2020, 6:48pm

I tried this already… still not working.

Minimayday · March 23, 2020, 6:49pm

Oh, I have no idea then sorry I couldn’t help you more.

anon75579664 · March 23, 2020, 6:50pm

No worries … thank you anyway !!!

Sydney_H · March 24, 2020, 5:04pm

Hey there @anon75579664, you could ask our support team via help ticket

anon75579664 · March 24, 2020, 5:19pm

I did it …thank you for help

Sydney_H · June 27, 2020, 4:03pm