I have a problem, I need help!

Hello :wave:!
Umm… I don’t know from where to start…
• Everytime when I wanna do a r4r with someone, I cant open their story link.

As you see up above, that’s the first step to open the story…I press it and IS NOT OPEN

•I even tried to search for the author name, so I can acces their story and I cant since the new update with removing people’s user profiles.

IMPORTANT TO MENTION THAT, WHEN I TRY TO READ A STORY FROM MY BF’S PHONE, IS COMPLETELY WORKING.
SECOND MENTION…His phone is samsung galaxy s9 and mine is Samsung galaxy s10 …do you think that’s because of the phone and the version of the android ?

Link doesn’t work on some devices from last update. It doesn’t work on my device too.

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Damn :pensive:

And my phone is Samsung S10, I guess that makes some sense. :sweat_smile:

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sometimes you have to click read after install and then it asks you if you want to open it in episode? That’s what it does with me.

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I tried this already… still not working.

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Oh, I have no idea then :joy: sorry I couldn’t help you more.

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No worries :joy: … thank you anyway :pray:!!!

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Hey there @Daniela96, you could ask our support team via help ticket :smiley:

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I did it …thank you for help :pray:

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