I have gotten my account banned somehow

I don’t know why or how but my account has gotten banned. I played 24 hours ago and it was fine but today when I checked at 4 pm I had this


it is kinda depressing because I had 1.1k+ followers and had saved up 700+ gems
also, I had half-finished 30+ books that had quite a few chapters that I don’t want to repeat everything to get to the same stage.
I have already filed a report because I did not send any fan-mail that was rude or mean and gave all my feedback by social media.
I don’t think I broke any rules but when I first got the account, it was my tester to see if any add ons would work. none of them that I tried worked or influenced my account. so I’m not sure if that is the community violation I broke.

Does anyone have any ideas on what I did?

22/9/20

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