I have just made a new facebook due to platform change

Ive recently changed from android to iphone, sent a ticket but now i cannot log in as its saying same issue as before, new account wasnt used on android but still wont let me log in and ive just been given some passes to help . Can someone help please?

Moving this to Report a Bug Mobile App since this sounds like a bug. I’d recommend submitting a help ticket if you haven’t already.

I don’t think you can transfer from iPhone to Android


Yeah that’s right :+1:

Here’s the article to verify:


Thanks to @JemU776 for providing the answer. Closing :slight_smile: