I’m having a problem resetting everything back to cinematic

Hi, and I’ve set up a phone messaging scene in my story and I of course resetted it back to cinematic, and what I’ve noticed is that my character just pops up after being reset to cinematic. If anybody knows how to fix that, then please let me know.

May I see your script?

Here it is.

Try putting “set format cinematic” after the INT.RAINY WINDOW

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