I need help! (profile login)

Hi guys, I need some help. Whenever I try to create my profile for episode it says “login failed please try again”. If anybody know a solution to this please tell me :smile:

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Did you send a support ticket yet?

Welcome to the forums!

Are you trying to put an IOS account into an android account or vice versa? It usually says if you did that but check just in case. it doesn’t allow that for some reason

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@Chloe10 you may need to let our support team know about this issue with a help ticket :smiley:

Moved to Report a Bug Mobile App. Make sure to check out our Forum Tutorial for more info about creating topics, and feel free to PM me if you’ve got questions. :smiley:

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