IMPORTANT! Can't find my story!

I was using my school email for the story I was writing (stupid I know) and they changed the email. My story isn’t showing up anymore and I don’t know what to do!

Do u want me to try look up the story on my phone? Or has it not been published?

No I mean the story is published and I can find it on my phone but I’m not finished writing and its not showing up on my account in writers portal.

Oh sorry then, I dont how to help.

Hi, did you at least save your script on a word document as back-up?
What’s the story called?
Also, if this error persists, try submitting a ticket through here:

No I did not. It’s called A Star is Born.