Trying to preview animations for male characters (INK) in both art catalog & the viewer (drop down next to the script) - It says it’s downloading then I just get a black screen? Female characters are working
Hi! If you submit a ticket to our support team they’ll be happy to help you out
If your on safari you should switch to chrome if this happens. (Not the computer but the website chrome.)
Ps: This happened to me but when I switched to chrome it worked perfectly fine.
Hope this helped!