Is there any other way where I could transfer my tickets and story progresses to a new phone without having the app?

My phone broke and there’s no way I could get the app back to transfer my progress onto another device. I don’t have the support ID either!! ): Is there any other way to get my progress back other than those two options?

Can’t you get it back from just connecting with your email or facebook?

if you’re signed it.

Is it to ISO to Android or Android to ISO?

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No Apple to Apple

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You could ask the support team via help ticket. :smiley:

Okay, then on a new apple phone sign in with google and it should come back up for you