Issue with Previewer


#1

When I use Firefox I get this where the previewer should be

Error: Assertion failed: undefined


#2

Try clearing the browser cache, reloading the tab, or switching to Google Chrome.
You can also submit a support ticket to Episode.


#3

Yeah I’ve done all that and I usually use Chrome at home
It seems if I use edge/internet explorer or firefox I have issues and it doesn’t matter what computer I am on.

I will submit a ticket.


#4

I had the same problems weeks ago and I filed in a ticket too. They said it is a known issue and they are looking into it. Somehow, the problem disappears after some time. I hope you got it solved soon. :slight_smile:


#5

Closing as the OP has submitted a ticket :slight_smile:


#6