It keeps saying 'Failed to get chapter info', how do I solve this?


#1

Every time I try to preview my script it keeps saying ‘Failed to get chapter info’, how do I solve this?


#2

Where are you previewing it?


#3

On my computer


#4

In the writer’s portal?


#5

Yes


#6

Did you try clicking the update script button?


#7

It doesn’t even show that button. Its just a plain black screen with ‘failed to get chapter info’ on it…


#8

Try resetting the page. If that doesn’t work, preview the story on mobile and in the app


#9

Okay