It keeps saying 'Failed to get chapter info', how do I solve this?

Every time I try to preview my script it keeps saying ‘Failed to get chapter info’, how do I solve this?

Where are you previewing it?

On my computer

In the writer’s portal?

Yes

Did you try clicking the update script button?

It doesn’t even show that button. Its just a plain black screen with ‘failed to get chapter info’ on it…

Try resetting the page. If that doesn’t work, preview the story on mobile and in the app

Okay