It won't let me get the id


I can’t send a ticket to ask for help i do the know the id. I can’t even get past the loading screen. What do I do?

Help the app and creative mode won't work

That’s an error for when you don’t have internet connection I think


You get that when you don’t have proper internet connection or sometimes you get that when you’re using data. I’ve gotten that message before when I had weak wifi connection so I kinda replaced my wifi router and stuff and that really helped.


Looks like an internet issue. Try connecting to a different network or try mobile data if you are on wifi or wifi if you are on mobile data. Thanks!


Closing due to one month of inactivity :slight_smile: