Fix it
where is it crashing? On the app? Writer Portal Previewer?
On app on mobile
How to fix the app? It keeps saying upgrade the app.
Hey there @Coolgirl23, please submit a help ticket to our support team and they’d be happy to help!
@panda10 sounds like you’ll need to upgrade the app. If you’re having issues, I’d recommend you also submit a ticket to the team. 
Help
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I think you should send a support ticket to episode. 
Help
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What?
Crashing? You mean…
If you mean crashing this is what i said before.
I think you should send a support ticket to episode.
I dif
Well
Hi @Coolgirl23 
Sorry that you are having difficulty with the app. Can you please elaborate a bit on the issues you are having? Thanks!
Something like this has been happening to me where whenever I try to write it’s really slow and keeps freezing and then something pops up that says the page is not responding.
Sorry to hear this is happening. Two things I would recommend at the moment.
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Create your own thread asking for help. Include the details of your issue that you provided me. Chances are you will get reply’s and help from the community.
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Create and submit a ticket with your issue here: https://episodesupport.zendesk.com/hc/en-us/requests/new so the support team can help you out.
Thanks!
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Thank you!
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