Large Cover Error

I’m trying to upload a large cover for my story but an error keeps appearing that says the image is over 1.0MB. I’ve checked the image size and it says that it is only 319KB (also the dimensions are exactly 966 x 642). What do I do to fix this problem.

There’s loads of compression software out there. Try an image compressor? I know it’s under but it might help

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I’ve managed to compress it down to 200kb but the error still shows up

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it will take a bit but you could try to submit a support ticket. it seems like the problem is on their end, not yours.

Like brinn said, you may need to submit a help ticket for this. :wink: