Log in error on episode app. Please help!

Does anyone knows how to solve this? I’ve already filed a ticket but they’re not responding and its been 15 days… :persevere:

I’ve never seen that before, when did this happen?

Hace ypu signed in with fb sign out and back in with Google

About 2 weeks ago I think. I was just playing episode then a few hours later, i opened the app again to play but i noticed that my gems went 25 to 0 then my passes went 14 to 0 also…

That’s not really helpful though… but thanks

Maybe u got hacked, like someone logged into ur account or something, did u try reseting you’re password?

I tried everything. I even filed for a ticket support, they haven’t responded yet.