Does anyone knows how to solve this? I’ve already filed a ticket but they’re not responding and its been 15 days… 
I’ve never seen that before, when did this happen?
Hace ypu signed in with fb sign out and back in with Google
About 2 weeks ago I think. I was just playing episode then a few hours later, i opened the app again to play but i noticed that my gems went 25 to 0 then my passes went 14 to 0 also…
That’s not really helpful though… but thanks
Maybe u got hacked, like someone logged into ur account or something, did u try reseting you’re password?
I tried everything. I even filed for a ticket support, they haven’t responded yet.