Log in Error? Trying to connect google account?

I’ve been attempting to log into my profile on the episode app. I would like to connect my google account so I click this button and it says “oops, something went wrong.” Does anyone know how to fix this? I’ve tried to delete the app and restore onto another device.

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I have the same problem and sent a support ticket to Episode but they don’t have a proper solution for it :frowning_face:
I was trying to connect the google account from which I was writing my story, but it said the exact thing it said to you!! They told me to make characters and upload all the necessary backgrounds and just copy paste the script. It made me lose my inspiration. You can try sending a support ticket. Let’s hoe it works for you.

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Maybe check your Internet connection?
The Internet’s been bad lately for me… ): even when it shows up as “connected” it still doesn’t work

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Oh no! That’s upsetting that it’s happening to you too! I hope that we both are able to get this fixed! I would like to be able to connect my account. Thank you for responding, it helps to know someone is also struggling with this. I don’t like to be the only one!

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I will try this! Thank you! Maybe it will work, fingers crossed :crossed_fingers:t2:

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Yeah and also I suggested them to do something so we can just transfer our progress from one account to another!! If many people suggest this then they might do something!

Even I don’t like to be the only one :joy:

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Have you tried Updating the app/device or restarting your phone? Or maybe just fill in a support ticket?
I’ve been facing this issue too :slightly_frowning_face:

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That’s a good idea! I hope they fix this fast or maybe think of an easier way of connecting account!

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Yeah I hope that too!!

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I have and sadly nothing is working. I just can’t believe this is such a common issue people run into!

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The most we can do is fill in a ticket ): You won’t be able to have an account, but if you want to preview your story, I usually just send the link you use to share your story with other people to myself, to be able to preview on a phone!

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I did the same thing until the team contacted me lol.

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That’s so smart! Great idea! :blush:

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No problem! Glad I could help (:

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