Login error message


I tried to log into my new phone that is an android and not an iOS and it sent me an error message. Please help.


Hi! Could you please provide some more information about your problem? What were you trying to log into? Thanks! :slight_smile:


Unfortunately Episode doesn’t support transferring over your game from one platform (iOS) to a different platform (Android). Sorry for any inconvenience.


So I played episode on my old iPhone (app), I have an episode account. So now that I have a samsung phone it says: error this ccount is used on another platform. So I dont know what to do now. I want to log into my episode account on the app.


So I can’t do anything?


If you submit a ticket to our support team they’ll be happy to help you out :slight_smile:


Ok thanks! I really appreciate your help guys.


No problem! Closing :slight_smile: