Login Error on episode app

does anyone know why this is popping up? My friend is trying to log in on her phone to edit her profile after trying on her laptop on bluestacks app.
Thanks in advance :slight_smile:

Hello there.
Bluestacks is an Android emulator, so I assume your friend’s phone is an iPhone. I guess problems occur when you try to go from an Android to iOS and vice-versa…

What should she do? She logged out from episode on bluestacks but it still doesn’t work.

Can she log back in on Bluestacks? She might have to keep to Android.

Another solution is two accounts. She keeps one for Android, and the other for iOS.

When she tried logging in with other emails same thing popped up, but thank you so much. :slight_smile:

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Had this been sorted, I’ve ended up with this error message this morning and I’ve never had a ios device? I was signed in to my account this morning but logged out to log back in straight after as I was having an issue with my book club, where it said I wasn’t in the club but yet my name was still in it when I searched ( I know this error is happening to a few people)

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I can’t login in on app