Whenever I try to play a story, I can’t hear the music.
The only thing that I can hear are sounds.
Please if anyone had this problem and fixed it, I need your help💫
I have this problem all the time if you have an IPhone I found these could work, sometimes I legitimately activate Siri and say “goodbye” then the sound comes back. Or try going to settings, clicking sound & haptics and then turning the ringer and alerts all the way up.
Sorry, but I have an android.
Thank you for trying to help!
Hey there @EldarG, you can ask our support team via help ticket if there’s anything you can do.
Bump
It can certainly be a coding issue. Have you tried troubleshooting your code with the community in the Directing Help & Tips section of the forums?
Okay, I’ll try that.
Thanks
Ikr
It’s not on my story tho, my story is fine with the music,
It’s just other people’s stories that I can’t hear,
Could be an app issue or a device issue. Best thing to do would be to submit a ticket like @Sydney_H suggested then. Thanks and sorry for any issues the lack of music might cause
Thank you for trying to help