My app doesn't load


#1

Hi there, I’ve had a problem with my app for a few days now. I click on the app, but nothing happens. Sometimes it opens then closes immediatly after.
Unfortunately, I don’t have my ID info (concerning my accounts) nor my recovery info.

Does anyone know what I can do? I’m afraid to uninstall the app, I have too many stories and I don’t want to lose my progress :frowning:

Thanks for helping me!


#2

See if it can be update :wink:


#3

You can submit a ticket or update it


#4

I tried many times, but no, there are no updates :frowning:


#6

I have the same problem and it makes me really upset because I want to read the next stories…