My "characters" setting is not working

So when I click on the character button it pops up as a blank screen… Any idea why?

Hi, not sure what you mean?

@Hazzard maybe you should try and reset it or reloading the page works too.
:kissing_heart: Tessie

Yes, like @tessieannette said, try reloading the page. If that doesn’t work, maybe try restarting your laptop?