My Customization Isn't working

[Autumn11]

I tried to type in the commands, I was typing in the right styles and colors. It just repeatedly says: “No hair style called _______ exists”
Help!

[JemU776]

Read this:

@Dara.Amarie

If you are getting an error message saying that “no eyebrows” exist (or any other feature doesn’t exist), these are the 3 reasons why you would be getting that error:

1. The system does not recognize the character name. You either didn’t change the template’s name to your own character’s name, you misspelled your character’s name, or you have not created that character yet.
2. You are using a male character in a female template (and vise versa)
3. You are using an INK template in a Limelight story (and vise versa)

Good luck!

[Autumn11]

Ok, thank you!